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  • MCI

I have an overpaid amount, how can I get refunded?

#Refunds by bank transfer usually take place after the event. The Secretariat will contact you by email with a refund form to complete.


Refunds by credit card do not require any form to complete. The outstanding amount will automatically be refunded to the card previously used for payment.

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In the event of a registration and/or hotel cancellation, the event terms and conditions will apply. If you are within the deadline to cancel free of charge, a partial or full refund will be processed

A cloakroom is usually available for delegates to leave their coats and luggages during the registration opening hours. We invite you to check the event website or the final confirmation email which

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