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  • Writer's pictureMCI

When will I receive my badge and event materials?

Badges and event materials are usually given to attendees onsite directly. Exceptions may apply.

Delegates are required to present their confirmation letter at the registration desks onsite. Only fully paid and confirmed delegates will receive such document.

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How can I get a refund?

In the event of a registration and/or hotel cancellation, the event terms and conditions will apply. If you are within the deadline to cancel free of charge, a partial or full refund will be processed

Will there be a cloakroom onsite?

A cloakroom is usually available for delegates to leave their coats and luggages during the registration opening hours. We invite you to check the event website or the final confirmation email which


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